Check-in Counters and Boarding Gate Closing Time
Passenger Health Advisory for Air Travel
Information for Pregnant Passengers
We are committed to providing attentive assistance to pregnant and postpartum passengers who require special care, so as to help make your journey as safe and comfortable as possible.
This service is available only on flights operated by China Eastern Airlines or Shanghai Airlines and bearing China Eastern or Shanghai Airlines flight numbers.
Pregnancy under 32 weeks: Unless deemed unfit to travel by a physician, passengers may travel as standard passengers.
Pregnancy from 32 weeks (inclusive) to under 36 weeks: A valid prenatal examination report or Certificate of Diagnosis must be provided, and prior application is required.
For the safety of you and your unborn child, air travel is not recommended if any of the following applies:
You are 36 weeks pregnant or more on the date of travel;
Your expected due date (EDD) is within 4 weeks (inclusive) of the travel date;
You show signs of preterm labor;
Your due date is approaching but cannot be confirmed, and you are carrying multiple fetuses or are at risk of delivery complications;
You are within 7 days postpartum.
China Eastern ticket offices
Customer Service Hotline:
Official Website / Mobile App / Mobile Website
Passengers who are 32 weeks (inclusive) to under 36 weeks pregnant must provide the following documents when booking and/or traveling:
A copy of the prenatal examination report or the Certificate of Diagnosis
The original prenatal examination report or the original Certificate of Diagnosis
A Certificate of Diagnosis (two copies) or a prenatal examination report, issued within 30 days prior to the date of travel (excluding the travel date), stamped by the hospital and signed by the attending physician. The document must include the passenger’s name, age, gestational age, expected due date (EDD), itinerary and travel date(s), confirmation of fitness to fly, and any special care required onboard.
The prenatal examination report may include, but is not limited to, continuous pregnancy medical records or a maternity health handbook certified by the hospital.
Changes in the cabin environment, unpredictable turbulence, and prolonged sitting may increase the risk of venous thrombosis or preterm labor. Passengers are advised to consult a physician in advance to confirm fitness to fly. If you are unable to provide valid medical documentation confirming fitness to travel and still choose to travel after a risk assessment, you will be required to sign a Flight Risk Acknowledgment prior to boarding. If you experience significant discomfort, or if we reasonably determine that continued travel may endanger your safety, we reserve the right to deny carriage.
Passengers are advised to arrive at the departure airport and complete check-in procedures at least 120 minutes prior to the scheduled departure time.
China Eastern Airlines and Shanghai Airlines will review the application based on the scheduled departure date and contact the applicant between 09:00 and 19:00 daily. Please keep your phone accessible after submission. If you do not receive a confirmation call or message within 4 hours (excluding non-working hours), please resubmit your request or contact 95530.
Submission of the online application indicates receipt of your request by China Eastern Airlines; however, it does not constitute approval. Your requested flight may not be available due to service limits, seat availability, or airport operational constraints. We will contact you to offer alternative flight or date options. Approval is subject to our final confirmation.
VIII.Sample Forms
Certificate of Diagnosis | Application for Special Passengers | China Eastern Airlines Risk Notification Confirmation